Sales Representative - Remote/Hybrid

ABOUT OUR COMPANY

We are passionate about our people and products. We are a company that thrives on employee engagement and the drive to achieve excellence. We are proud of delivering results through accountability, collaboration, integrity, and teamwork. Convinced that work is a source of self-fulfillment, we look after the well-being of our teams by improving their work environment daily with a proactive Health and Safety Culture, open communication, recognition, and development of our talent.

Automation Controls Group

Founded in 1995, Automation Controls Group (ACG) provides material handling process control and automation solutions to system integrators and original equipment (OEMs) with volume requirements. ACG specializes in combining its patented line of DC motors, motor drives, controls, and application-specific solutions to address customer challenges in the areas of parcel, case handling, system control, speed, usage requirements, and more. ACG is headquartered in Milwaukee, WI. Automation Controls Group is a division of Milwaukee Electronics.

Milwaukee Electronics

Since 1954, Milwaukee Electronics has been headquartered in Milwaukee, Wisconsin. The company engineers, designs, and manufactures electronics and proprietary products for the aerospace, medical, defense, manufacturing, mining, oil and gas, and material handling markets. It operates over 135,000 square feet of manufacturing in Portland, Oregon; Milwaukee, Wisconsin; and Tecate, Mexico. In addition to EMS, product design, and engineering services, Milwaukee Electronics offers quick-turn prototyping through its Screaming Circuits business unit.

 POSITION SUMMARY

The Sales Representative role is a key member of our sales team and is vital for driving revenue growth and expanding the customer base of our organization. The Sales Representative will actively prospect, qualify, and close leads generated from various sources to achieve sales targets. This role is also responsible for engaging with potential customers primarily through in-person visits, phone calls, emails, and online communications to promote and sell the organization’s service offering. This position requires a proactive and self-motivated individual with strong sales and communication skills while exercising discretion and independent judgment within the duties and responsibilities outlined below.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

        Lead Generation and Prospecting:

• ·        Identify and generate leads through research, networking, and outbound calls with existing customer base and leads provided by the business development team.
• ·        Use various sales tools and techniques to engage potential customers and set up meetings (tradeshows, networking events, etc).

        Sales Process Management:

• ·        Contribute to the business development sales process, from lead qualification and needs analysis to solution presentation, negotiation, and closure
• ·        Maintain accurate records of all sales activities and customer interactions in the CRM system.
• ·        Contribute to new business development processes by following up with leads and maintaining regular customized communication to move them through the sales pipeline.
•          Provide input for the annual sales plan, including objectives for each product line.
•          Assist in development of sales presentations

        Customer Relationship Management:

• ·        Build and maintain strong relationships with customers by providing excellent customer service and addressing their needs and concerns.
• ·        Understand customer requirements and tailor product or service offerings to meet their specific needs.
• ·        Provide detailed, accurate, & timely information to customers regarding their inquiries relating to expediting, scheduled shipping dates, pricing, availability, order processing & credit processing.
• ·        Proactively address customer concerns (e.g., delivery, quality, cost) and propose solutions as needed. Develops deep relationships with new and current key clients

       Collaboration and Coordination:

• ·        Collaborate with the business development team, product management, marketing department, and other stakeholders to align inside sales strategies with overall business objectives and make necessary recommendations as applicable.
• ·        Provide feedback to the product and marketing teams on the effectiveness of product features and/or marketing campaigns and suggest improvements.
• ·        Coordinate with internal departments such as product management, purchasing, engineering, or operations to ensure seamless delivery of customer quotes and/or orders.

        Continuous Learning and Development:

• ·        Stay updated on industry trends, market conditions, and competitor activities to identify growth opportunities.
• ·        Continuously improve sales skills and product knowledge through training, workshops, and self-study.

        Events and Marketing

• ·        Co-develop, coordinate, participate, and execute sales and marketing events, including but not limited to trade shows or industry events.
• ·        Co-develop event concepts, timelines, and budgets, ensuring alignment with organizational goals.
• ·        Co-manage, participate, and execute all logistical aspects of events, including venue selection, vendor coordination, volunteer management, and on-site event execution.
• ·        Co-manage the oversight of event promotion and marketing efforts to maximize attendance and engagement.
• ·        Provide strategic evaluation regarding event outcomes and provide detailed reports and recommendations for future events

 QUALIFICATIONS and SKILLS

• ·        Engineering, marketing or business or similar experience is preferred.
• ·        Proficient in Microsoft Office, Salesforce, HubSpot or other CRM is preferable
• ·        Demonstrated ability to interact with all levels in the organization, including ability to provide counsel to senior decision makers.
• ·        Excellent interpersonal skills including verbal and written communication skills.
• ·        Effective time management skills.
• ·        Effective prioritization and problem-solving skills.
•          Must be extremely organized and can multitask multiple projects
• ·        Ability to write and speak effectively with people internal and external to the company
• ·        Proven sales success and contributions in prior roles
• ·        Willingness to travel to meet clients, attend industry trade shows, and other as needed
• ·        Strong negotiation skills
• ·        Mechanical and/or Electrical technical depth is necessary to succeed in this role

EDUCATION and/or EXPERIENCE

Bachelor’s or Associate's degree in business, sales, marketing, engineering, or equivalent experience. A bachelor’s degree is preferred. A mechanical or Electrical engineering background is a plus. A minimum of 3 years of technical experience in a manufacturing environment, with some experience working in the material handling or electronics industry, is preferred. Prior sales experience, including managing customer relationships, quoting and negotiations, and delivery and quality performance, is preferred.

LANGUAGE SKILLS

The Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents; to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; to effectively present information to top management and customers.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference; to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Basic understanding of & ability to read performance graphs and mechanical and electrical drawing interpretation ability is a plus.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Must be able to drive and review drawings and parts.